Privacy Policy

At Injury Legal Services (“we,” “our,” “us”), your privacy is a top priority. This statement outlines how we collect, use, and protect personal information in Canada. Injury Legal Services is a legal support team, not a law firm. We specialize in assisting individuals with injury claims.

This privacy policy applies to Injury Legal Services and any affiliated entities. It does not apply to personal information about team members, contractors, or job applicants, unless specifically noted.

How We Collect and Use Personal Information

We only collect personal information that you voluntarily provide when you contact us, typically through our website contact form, email, or phone. This information may include:

  • Your name and contact details
  • Information about your injury or claim
  • Any other information you choose to share with us so we can assess how we can help

We use this information to:

  • Understand your situation and determine whether we can support your claim
  • Respond to your inquiries and provide you with assistance
  • Communicate with you about your case or potential services
  • Fulfill our administrative and operational duties
  • Meet legal or regulatory obligations

We do not collect personal information automatically through our website. There is no user account or login system. The only form on our website is intended to let visitors reach out for help.

Use of Google Analytics

We use Google Analytics to understand how users interact with our website. This helps us improve the site experience. Google Analytics may collect non-identifiable data such as:

  • Device type
  • Browser used
  • Pages visited
  • Time spent on site
  • Geographic region (general)

None of this information is tied back to you personally, and we do not combine it with any information you submit via our contact form.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may disclose personal information:

  • When you authorize us to share it with another party (e.g., medical providers or insurance companies)
  • To service providers or consultants assisting with your claim (who are bound by confidentiality agreements)
  • When legally required, such as in response to a court order or government request
  • If needed to protect our rights or prevent fraud

We may also transfer personal information to third-party service providers who assist us in managing our operations. Some service providers may be located outside of Canada, in which case your information may be subject to foreign legal requirements.

Data Security

We implement reasonable physical, electronic, and managerial measures to protect personal information against loss, theft, or unauthorized access. However, information shared over the internet, including email or online forms, is never 100% secure. You provide information to us at your own discretion and risk.

Access and Updates to Your Information

If you would like to access or correct the personal information we hold about you, you may contact us at any time. We may need to verify your identity before making changes or disclosing information.

Job Applicants

If you apply to join our team, we will collect the information provided in your application and use it to assess your qualifications. If your application is not successful, we may retain your information for a reasonable period in case another opportunity arises.

Former Team Members

We may keep limited contact information about former staff for the purposes of professional communication and event invitations. You may ask us to remove or update this information at any time, subject to applicable laws and record-keeping obligations.

Visitors

If you visit our office, we may collect basic information such as your name and contact number for security or emergency purposes. We may also use security cameras in common areas; signs will indicate when video recording is in use.

Your Consent

By contacting us or submitting information through our website or other channels, you consent to the collection and use of your personal information as described in this policy. You can withdraw your consent at any time by contacting us, though this may limit our ability to assist with your case.

Changes to This Policy

Injury Legal Services may update this privacy policy from time to time. We recommend checking back periodically to stay informed of any changes.

Contact Us

If you have questions, concerns, or requests regarding this policy or your personal information, please reach out to:

Privacy Contact
Injury Legal Services
Email: [email protected]
Phone: 888-541-5560